Terms of Service

Terms of Service — Monthly Website, Database & Domain Services Effective Date: [Insert Date] These Terms of Service (“Terms”) govern the services provided by RoseZuleta Media LLC (“Company,” “we,” “us,” or “our”) to customers (“Customer,” “you,” or “your”) who subscribe to our monthly website, database, hosting, domain, and related services. By purchasing or subscribing to our services, you acknowledge that you have read, understood, and agreed to these Terms. 1. Services Our monthly services may include, depending on the package purchased: Website hosting and maintenance Database hosting and management Domain name registration and/or renewal Website-related technical services Website updates and maintenance Other services specifically identified in your order, proposal, invoice, or subscription agreement The specific services provided to each Customer may vary. 2. Monthly Subscription and Pricing Services are provided on a recurring monthly basis unless otherwise agreed in writing. The Customer’s monthly subscription price will be the amount displayed at checkout, stated in the applicable proposal or agreement, or otherwise agreed upon between the Customer and Company. Because our services are customized for each Customer, monthly prices may differ between customers. The Customer authorizes the Company to charge the payment method provided by the Customer for the applicable recurring monthly amount. 3. Automatic Recurring Payments By subscribing to our services, you authorize Stripe, our third-party payment processor, to securely process recurring payments on our behalf. Your payment method will be automatically charged on a recurring monthly basis according to your subscription. You agree to maintain a valid payment method while your subscription remains active. The Company does not store your complete credit or debit card information. Payment information is processed by Stripe in accordance with Stripe’s applicable terms and policies. 4. Cancellation Customers may cancel their subscription at any time through the cancellation option available on our website. Unless otherwise stated in your individual agreement, cancellation will stop future recurring charges. Cancellation does not automatically entitle the Customer to a refund for services that have already been billed or for a billing period that has already begun. Services may remain active through the end of the current paid billing period unless otherwise agreed by the Company. 5. Failed or Declined Payments If a recurring payment is declined, fails, or cannot otherwise be processed, the Company may attempt to collect the outstanding payment through the payment method on file. The Company may suspend or terminate services if payment remains unpaid. Suspension or termination may include disabling website hosting, database access, or other services associated with the Customer’s subscription. The Customer remains responsible for amounts owed for services provided before cancellation or termination. 6. Domain Names When the Company registers or renews a domain name on behalf of the Customer, domain registration and renewal are dependent upon the applicable domain registrar and domain registry. The Company is not responsible for the loss, expiration, suspension, or transfer of a domain caused by inaccurate Customer information, failure to provide required information, failed payments, or circumstances outside the Company’s reasonable control. If domain registration or renewal is included in the Customer’s monthly service, the applicable domain-related service will continue only while the Customer’s subscription remains active and payments remain current. 7. Website and Database Services The Company will make reasonable efforts to maintain the Customer’s website and database services. The Customer acknowledges that websites, databases, hosting services, domain services, and third-party technologies may occasionally experience interruptions, maintenance periods, outages, security incidents, or other technical problems. The Company does not guarantee uninterrupted or error-free operation of any service. 8. Customer Content and Information The Customer is responsible for the accuracy, legality, and ownership of any information, text, images, documents, databases, or other content provided to the Company. The Customer represents that they have the necessary rights and permissions to provide such content to the Company for use in connection with the services. 9. Third-Party Services Our services may rely upon third-party providers, including payment processors, domain registrars, hosting providers, software providers, and other technology services. The Company is not responsible for interruptions or changes to third-party services that are outside the Company’s reasonable control. 10. Refunds Unless otherwise agreed in writing, payments for a billing period are non-refundable once the billing period has begun. Cancellation will prevent future recurring charges but does not automatically result in a refund of previous payments. Any refund issued by the Company is at the Company’s discretion unless otherwise required by applicable law or a separate written agreement. 11. Changes to Services or Pricing The Company may modify its services or pricing when reasonably necessary. If the monthly subscription price for an existing Customer changes, the Company will provide reasonable advance notice before the new price takes effect. The Customer may cancel the subscription before the new price takes effect. 12. Limitation of Liability To the maximum extent permitted by applicable law, the Company will not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of or inability to use the services. The Company’s total liability relating to the services will not exceed the amount paid by the Customer to the Company for the services during the [three/six/twelve] months immediately preceding the event giving rise to the claim. Nothing in these Terms limits liability that cannot legally be limited under applicable law. 13. Changes to These Terms The Company may update these Terms from time to time. Updated Terms will be posted on the Company’s website with a new effective date. Continued use of the services after the updated Terms become effective constitutes acceptance of the updated Terms, to the extent permitted by applicable law. 14. Governing Law These Terms will be governed by the laws of the State of Florida, without regard to conflict-of-law principles. 15. Contact Questions regarding these Terms or your subscription may be directed to: RoseZuleta Media LLC rosezuletamedia@gmail.com rosezuletamedia.com Recurring Payment Disclosure By subscribing to our services, you acknowledge that your subscription includes recurring monthly charges. You will be charged the monthly amount shown at checkout or otherwise agreed upon with you. Your subscription will automatically renew each month until you cancel. You may cancel at any time through our website. Cancellation will prevent future recurring charges but generally will not result in a refund for the current billing period.